Had a Non-Fault Accident?
We Handle the Whole Thing —
At No Cost to You.

If someone else caused the accident, you shouldn’t be out of pocket or out of a car. We manage your claim, recover your vehicle, arrange a like-for-like hire car, and get your car repaired — all handled for you.

Claim Assistance

Everything handled for you

How It Works

We Take Care of Everything

Tell Us What Happened

Upload photos and a few details about the accident. Takes a couple of minutes.

We Handle the Claim

We contact the at-fault driver's insurer and manage the entire claim on your behalf.

Recovery & Hire Car

We recover your vehicle if needed and get you into a like-for-like hire car so you're never stranded.

Repair & Return

Your car is repaired by a trusted garage and returned to you. You pay nothing.

Reviews

What Our Customers Say

“After my accident, I had no idea where to start. The team handled everything from the claim to the paperwork and kept me updated throughout the process. They made a stressful situation much easier to deal with and secured a great outcome for me. Highly recommended.”

— James Carter

London

“Excellent service from start to finish. The staff were professional, responsive, and always available to answer my questions. My claim was dealt with efficiently, and I felt supported every step of the way. Thank you for making the process so straightforward.”

— Sarah Mitchell 

London

“I was impressed by how quickly my case was taken on and progressed. The communication was clear, and the team genuinely cared about achieving the best result for me. I wouldn’t hesitate to recommend their accident claims management services to anyone needing assistance.”

— Daniel Thompson

London

What We Repair

Why Use Us After a Non-Fault Accident

It costs you nothing

The at-fault driver's insurer covers the cost. No excess for you to pay.

You keep moving

Like-for-like hire car arranged so your life isn't disrupted.

No insurer runaround

We deal with the phone calls, paperwork and negotiation.

Quality repairs

Vetted bodywork garages, not whoever the insurer pushes you toward.

One point of contact

We hold your hand through the whole process from start to finish.

You're in Safe Hands

A non-fault accident is stressful enough. You didn’t cause it, so you shouldn’t pay for it — in money or hassle.

We manage the entire process on your behalf, from recovery and a hire car through to a fully completed repair, dealing directly with the at-fault party’s insurer so you don’t have to.

FAQ

Frequently Asked Questions

Will the price change later?

No. In a non-fault accident, the at-fault driver’s insurer is responsible for the costs. There’s no excess for you to pay.

Do I have to use my own insurance?
No. Because the other driver was at fault, the claim is made against their insurer, which protects your no-claims bonus.
Will I get a replacement car?
Yes. We arrange a like-for-like hire car so you’re not left without a vehicle.
What if my car isn't drivable?
We arrange recovery of your vehicle.
Who repairs my car?
One of our trusted, vetted bodywork garages — not whoever the insurer tries to direct you to.
What do I need to start?
Just photos of the damage and a few details about what happened. We take it from there.

Had a non-fault accident? Let us take it off your hands.

No cost to you. Hire car, recovery and repair — all handled.